mobiletogel Privacy Policy
This page describes what we collect when you use mobiletogel and how we keep that data protected. We operate a gaming and sportsbook platform serving users in jurisdictions where our services are legally permitted. Your privacy matters to us, and we are transparent about how we handle your information across account creation, deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and major Indonesian banks, and ongoing platform use.
We at mobiletogel collect only the data necessary to verify your identity, process your transactions, and deliver our service. This policy sets out what we collect, how we use it, who may access it, and your rights under applicable law.
What We Collect on mobiletogel
We collect personal information when you register an account on mobiletogel. This includes your name, email address, phone number, date of birth, and residential address. We also collect identity documents (national ID, passport, or driver's license) during account verification. We do not store full document images; we retain only the verification result and a reference number.
When you deposit funds, we collect payment method details. If you use DANA, e-wallet, mobile banking, local payment, or online payment, we receive a transaction reference and confirmation from the payment provider. If you transfer via e-wallet, mobile banking, local payment, or online payment, we log the bank account holder name and transaction ID. We do not store your banking credentials or card numbers directly; payment processors handle those securely.
We collect behavioural data: which games you view, which football markets you explore (Liga 1, Piala Indonesia, Piala AFF, Champions League), your session duration, and your device type. We use cookies and similar tracking technology to recognise you on return visits and to understand how our platform is used. We do not sell this data to third parties.
How We Use Your Data
We use your personal information to verify your identity and comply with anti-money-laundering regulations. This verification is mandatory before you can deposit or withdraw. We also use your data to process deposits and withdrawals, send you transaction confirmations, and respond to your support requests.
We analyse your platform activity to detect fraud, prevent account abuse, and improve our service. For example, we monitor for unusual withdrawal patterns or multiple failed login attempts. We may contact you via email or phone if we detect suspicious activity on your account.
We retain your data for as long as your account is active, plus a retention period of up to seven years after closure to comply with financial regulations. We do not retain payment card details or banking credentials beyond the transaction confirmation.
Your Rights and Our Commitments
We at mobiletogel commit to protecting your data against unauthorised access, loss, or misuse. Our servers use encryption for data in transit and at rest. We restrict access to your personal information to staff who need it to deliver our service. We do not share your data with third parties except where required by law or to process your transactions (e.g., payment processors, identity-verification vendors).
You have the right to request a copy of the data we hold about you, to correct inaccurate information, and to request deletion of your account and associated data (subject to legal retention obligations). To exercise these rights, contact our support team via the FAQ page or the contact details in our legal notice
Our servers may sit outside your jurisdiction. By using mobiletogel, you consent to your data being processed and stored in locations we designate for operational efficiency. We apply the same security standards regardless of server location.
We use cookies to store your session token, language preference, and a unique identifier. You can disable cookies in your browser, but this may limit your ability to use mobiletogel. We do not use cookies to track you across other websites.
We may update this policy at any time. Continued use of mobiletogel after any update constitutes your acceptance of the revised policy. We will notify you of material changes via email or a prominent notice on the platform.
Our services are available only where local law permits. We are not responsible for your use of mobiletogel in jurisdictions where online gaming is prohibited. You are responsible for verifying that your access and use comply with your own jurisdiction's law.